Terms and Conditions

Full Terms & Conditions of the zee7 Platform

Please read these Terms & Conditions carefully before using zee7. Everything related to accounts, bonuses, payments, and betting is clearly explained here.

Last Updated: January 2026
Fair & Transparent Terms

Every term on zee7 is written in plain language. No hidden clauses — what you see is exactly what applies.

Account Security

Every member's account is kept secure. KYC verification is used to prevent fraud and ensure a fair environment for all.

Transparent Bonus Policy

Wagering requirements, validity periods, and conditions are explained separately for each bonus — no ambiguity.

Payment Security

All deposit and withdrawal rules are clearly outlined here. Payments are guaranteed to be processed within the specified timeframe.

Responsible Gaming

Zee7 is committed to responsible gaming. We have clear policies in place to support any member showing signs of problematic behaviour.

Dispute Resolution

If you experience any issues, zee7's support team is available 24/7 to help. All complaints are handled through a defined resolution process.

1

General Terms & Conditions and Applicability

By accessing or using the zee7 platform, you automatically agree to these terms and conditions. These terms apply to the zee7.net website, mobile app, and all zee7 services. If you disagree with any part of these terms, please refrain from using zee7.

These Terms & Conditions constitute a legal agreement between zee7 and its members. zee7 reserves the right to amend these terms at any time, and notice of any changes will be posted on the website.

Important: Reading these full Terms & Conditions before registering on zee7 is mandatory. By creating an account, you confirm that you have read and agreed to abide by these terms.

Age Requirements

Members must be at least 18 years old to participate on zee7. Accounts belonging to underage users will be closed immediately and all associated balances may be forfeited.

Geographic Applicability

Zee7's services are available in regions where online gaming is not legally prohibited. It is solely the member's responsibility to verify the laws applicable in their area. zee7 does not provide legal advice.

2

Account Registration & Verification

Each person may hold only one account on zee7. If multiple accounts are found under the same individual, all accounts will be closed and all balances may be forfeited. All information provided at registration must be accurate and kept up to date.

KYC Verification

Zee7 may require KYC (Know Your Customer) verification before a withdrawal or when certain transaction thresholds are exceeded. Any one of the following documents may be required:

  • National ID Card (NID)
  • Passport
  • Driving License
  • Utility bill or bank statement (for address verification)

Warning: Registering with false information is a direct violation of zee7's Terms & Conditions. In such cases, zee7 reserves the right to immediately close the account and forfeit the balance.

Password & Security

Members are responsible for the security of their own accounts. Passwords must not be shared with anyone. Any unauthorised access to your account should be reported to zee7 Support immediately.

3

Deposit & Withdrawal Policy

Deposits and withdrawals on zee7 can be made via bKash, Nagad, Rocket, bank transfer, and USDT. All transactions are secured with SSL encryption.

Transaction Type Minimum Amount Maximum Amount Processing Time
Deposit (bKash / Nagad) BDT 200 BDT 50,000 Instant
Deposit (Bank) BDT 500 BDT 2,00,000 1–3 hours
Withdrawal (bKash/Nagad) BDT 500 BDT 30,000 2–24 hours
Withdrawal (Bank) BDT 1,000 BDT 1,00,000 1–3 business days
USDT (TRC-20) $10 $5,000 1–2 hours

Withdrawal Conditions

  • KYC verification must be completed before making a withdrawal.
  • Withdrawals must be made through the same payment method used for the deposit (to prevent money laundering).
  • Withdrawals cannot be made directly from a bonus balance — wagering requirements must be completed first.
  • Withdrawals that exceed the daily limit will be processed the following day.

Processing Delay: Withdrawals may take longer to process on bank holidays or for unusually large amounts. In such cases, please contact zee7 support.

4

Bonus & Promotion Terms

Bonus offers are a special benefit for zee7 members. Each bonus comes with specific conditions that must be followed. By claiming a bonus, you automatically agree to its terms.

Welcome Bonus

New members receive a 100% bonus on their first deposit, up to BDT 10,000. A minimum deposit of BDT 500 is required to qualify, and the bonus is subject to a 10x wagering requirement that must be completed within 30 days.

Wagering Requirement

  • The bonus amount must be wagered at the specified multiplier before any withdrawal can be made.
  • Slot Games: Wagering contribution is 100%.
  • Live Casino: wagers count at 50%.
  • Sports Betting: Wagering contribution is 75% (minimum odds of 1.5 apply).
  • If wagering is not completed within the specified period, the bonus will be cancelled.

General Bonus Terms

  • Multiple accounts sharing the same IP address, device, or household are not eligible to claim bonuses.
  • If unusual betting patterns linked to bonus use are detected — such as opposing bets — the bonus may be voided.
  • Zee7 reserves the right to modify or cancel any bonus offer at any time.
  • Cashback bonuses are awarded on net losses only.

Tip: Before claiming any bonus, visit zee7's promotions page and carefully review the full terms for that specific offer. If anything is unclear, contact support.

5

Betting Rules & Gaming Terms

Specific rules apply to all betting and gaming activities on zee7. It is every member's responsibility to play in accordance with these Terms & Conditions.

Sports Betting

  • Once a bet is confirmed, it cannot be changed.
  • If a match is cancelled or postponed, the bet will be considered void and the stake will be refunded.
  • Bets can be settled at any time using the Cash Out option (where applicable).
  • Zee7 reserves the right to void any bet accepted at incorrect odds.
  • Placing opposing bets on the same event (arbitrage betting) is prohibited.

Live Casino

  • If a technical issue disrupts a live game, zee7 will refund the stake where applicable.
  • Game provider rules apply alongside zee7's own rules.

Slots & Fish Games

  • All slots and fish games are governed by an RNG (Random Number Generator).
  • The RTP (Return to Player) for each game is listed in that game's information section.
  • If an abnormal payout occurs due to a software error, zee7 reserves the right to void that payment.
6

Prohibited Activities

The following activities are strictly prohibited on zee7. Any violation of these Terms & Conditions will result in immediate account suspension.

  • Creating multiple accounts or using another person's account.
  • Bonus abuse or bonus arbitrage.
  • Using platform hacks, cheat software, or automated bots.
  • Using zee7 for money laundering or any form of illegal financial activity.
  • Engaging in fraudulent or deceptive behaviour toward other members.
  • Impersonating zee7 staff or misusing the zee7 brand.
  • Selling or transferring your account to a third party.

Disciplinary Actions: If prohibited activities are established, zee7 reserves the right to close the account, forfeit the balance, and pursue legal action if necessary.

7

Responsible Gaming Policy

Zee7 believes gaming is a form of entertainment — never a source of income. We care about the mental and financial well-being of every member. This Responsible Gaming policy is an integral part of zee7's Terms & Conditions.

Responsible Gaming Tools

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Betting Limits: Set a maximum stake amount per bet.
  • Session Limit: Limit your continuous gaming sessions.
  • Self-Exclusion: Suspend your account for a set period (from 1 week to permanently).
  • Cooling-Off: Take a temporary break ranging from 24 hours to 30 days.

To use these tools, visit zee7 Support or go to your Account Settings.

Need help? If you are experiencing gaming addiction, please contact zee7's support team. We can help connect you with specialist organisations.

8

Privacy & Data Protection

Zee7 treats members' personal information with the utmost care. Data provided during registration is used solely for account management, KYC verification, and payment processing.

  • Member information is never sold to any third party.
  • Information is not disclosed to authorities except where legally required.
  • All data is stored with SSL/TLS encryption.
  • Members may request to update or delete their personal information at any time.

For more details, visit zee7's Privacy Policy Read.

9

Account Closure & Termination

Members may request to close their account at any time. All balances should be withdrawn before submitting the request. Reactivating a closed account may require a verification process depending on the circumstances.

Account Suspension by zee7

Zee7 reserves the right to terminate an account for any of the following reasons:

  • Violation of the Terms & Conditions.
  • Where fraud or fraudulent activity has been proven.
  • Providing false information during KYC verification.
  • If a member is found to be underage during age verification.
  • Account has been inactive for an extended period (12 months).

Dormant Account Fee: If an account remains inactive for 12 consecutive months, zee7 may deduct an inactivity fee of BDT 100 per month or 10% of the remaining balance, whichever is lower.

10

Dispute Resolution Process

Any complaints or disputes must first be directed to zee7 for resolution. zee7 takes every complaint seriously and will endeavour to respond within the stipulated timeframe.

Complaints Process

  • Step 1: Submit a complaint to zee7 support via live chat or email.
  • Step 2: The support team will provide an initial response within 48 hours.
  • Step 3: Complex matters will be reviewed within 7 business days.
  • Step 4: If the matter remains unresolved, it will be referred to a neutral third-party mediator.

When submitting a complaint, please include your account ID, date, amount, and a detailed description of the issue. This helps us resolve it faster.

11

Terms & Conditions: Changes and Updates Policy

Zee7 reserves the right to update or modify these Terms & Conditions at any time. Members will be notified of significant changes via email or in-app notification. Continued use of zee7 after any changes constitutes acceptance of the updated terms.

  • Minor changes (spelling, formatting) may be made without separate notice.
  • At least 7 days' notice will be given before any major changes take effect.
  • If you do not accept the changes, you may request to close your account.

Stay Updated: Keep your app notifications enabled and check this page periodically to stay informed about any changes to zee7's Terms & Conditions.

Account Security Bonus Policy Payment Terms KYC Verification Responsible Gaming Dispute Resolution zee7 Terms & Conditions

Frequently Asked Questions (FAQ)

You must be at least 18 years old to open an account on zee7. Accounts created by underage users will be terminated and deposited balances may be forfeited.

If the wagering requirement is not met within the specified period, the bonus balance will be automatically forfeited. However, the original deposit balance will remain intact.

Withdrawals via bKash or Nagad are typically processed within 2–24 hours. Bank transfers may take 1–3 business days. Completing KYC verification helps speed up the process.

Yes, zee7 uses SSL/TLS encryption and two-factor authentication. However, keeping your password confidential and avoiding login on public Wi-Fi is your own responsibility.

Once a temporary Self-Exclusion period (1 week to 6 months) ends, the account can be reactivated. However, a permanent Self-Exclusion cannot be reversed.

For significant changes, zee7 will send a notification to your registered email address and push a notification via the app. The date of the latest update will also always be shown on this page.

Join zee7 and Play Safely

Clear rules, fast payments, and 24/7 support — zee7 is Bangladesh's most trusted gaming platform.

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